Past incident

Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

Grafana · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

Remediation measures have been applied, and we are monitoring the recovery.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Grafana

    Since approximately 20:30 UTC on October 20, we have observed an increase in alert rule evaluation errors affecting rules that query Grafana Cloud Prometheus (Mimir) data sources in Cluster AWS Germany. Our engineering team is actively investigating and working on remediation.

  2. Identified

    Grafana

    The root cause of the issue has been indentified and we are working on the remediation steps.

  3. Monitoring

    Grafana

    Remediation measures have been applied, and we are monitoring the recovery.