Resolved incident

Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands

Grafana · Minor · Started

Duration
4h
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Between 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered and is operating normally. Thank you for your patience.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Grafana

    We are investigating elevated write latency and intermittent errors affecting Grafana Cloud Logs in Azure Netherlands. Customers may see delayed log ingestion and some failed write requests. Next update by 11:30 UTC.

  2. Investigating

    Grafana

    We are continuing to investigate this issue. Next update by 11:30 UTC.

  3. Identified

    Grafana

    We have identified the issue as related to a cloud provider dependency affecting the write path for Grafana Cloud Logs in Azure Netherlands. Latency has recovered to normal levels. We are continuing to monitor before fully closing this incident.

  4. Resolved

    Grafana

    Between 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered and is operating normally. Thank you for your patience.