Resolved incident

Document Creation, Upload, and Opening Failing in Grammarly Editor

Grammarly · Minor · Started

Duration
3h 55m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Grammarly

    We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.

  2. Identified

    Grammarly

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    Grammarly

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Grammarly

    This incident has been resolved.