Granola app services down

Resolved

Started

Lasted 1h 39m

View official incident ↗

Updates

  1. Resolved

    We should be back up and running again. If you're still having problems, get in touch at hey@granola.so "hey@granola.so": mailto:hey@granola.so.

  2. Monitoring

    We've identified the root cause and Granola services are operational again - we apologize for any disruption. Any transcribed meetings taken during the outage should be safe, you should be able to retry note generation without issue.

  3. Investigating

    Most Granola services are down while we continue to investigate this. Creating new notes and transcribing them should work, but generating the enhanced notes at the end of meetings is currently failing.

  4. Investigating

    We're experiencing some issues with the Granola app. Some app functions aren't working, such as: • document syncing • generating enhanced notes • creating new notes We're investigating urgently and will update within the next 30 minutes.