Outlook calendar integrations for scheduling experiencing 10-15% error rates
Identified
Minor impact
Started
Updates
Identified
Recruiters and coordinators - Calendar picker won't load - Interviewer free/busy missing in the scheduler - Scheduler page for an existing interview hangs 45s, then errors - Request Availability modal hangs 45s, then errors - Scheduling an interview fails to create the Outlook event - Cancel and reschedule fail - Room search returns nothing Candidates - Self-schedule booking can error out - Submitting availability can error out Background sync (no visible error) - Interviews changed in Outlook aren't imported into Greenhouse - RSVPs and event changes from Outlook webhooks are lost (no retry) - Webhook subscription renewals failing; calendars may stop syncing RSVPs if they expire