Updates
Resolved
Performance is stable across the board, so we're closing this out. We'll continue to monitor all services over the next few hours.
Monitoring
Help Scout is coming back online. We'll continue to monitor for a bit longer before wrapping this up.
Identified
We’ve identified the root cause and we're making progress - you may continue to see slow loading times and variable accessibility.
Investigating
We're investigating reports of Help Scout not loading. We will update here when we have more information.