Resolved incident
Degraded Performance & Slow Loading Issues
Help Scout · Minor · Started
- Duration
- 48m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Our engineers have identified and resolved the issue, so load times should now be back to normal once again. Thank you for your patience while we worked on this one!
Event timeline
How this incident unfolded, from the official status page.
Investigating
Help Scout
We're investigating reports of slow loading and general sluggishness across the web app. You may notice longer-than-usual load times and delays when working from Help Scout. We will post here again as soon as we have more to share.
Resolved
Help Scout
Our engineers have identified and resolved the issue, so load times should now be back to normal once again. Thank you for your patience while we worked on this one!