Resolved incident

Outbound Email and Draft Creation Issues

Help Scout · None · Started

Duration
13m
Severity
None
Status
Resolved

Summary

None · Resolved

Resolved - Our team has identified and resolved the issue. Outbound emails are being delivered again. Sorry for the trouble today, everyone.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Help Scout

    We’re currently investigating reports of outbound email and draft creation issues. We will continue to update as we have more information.

  2. Resolved

    Help Scout

    Resolved - Our team has identified and resolved the issue. Outbound emails are being delivered again. Sorry for the trouble today, everyone.