Resolved incident

AI Drafts: Intermittent issues generating AI Drafts

Help Scout · None · Started

Duration
40m
Severity
None
Status
Resolved

Summary

None · Resolved

Our team found and resolved the issue, and AI Drafts are generating drafts again. Thanks for bearing with us today, folks!

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Help Scout

    Investigating - We've received reports of AI Drafts not being able to generate drafts. We're looking into it, and we'll post updates here as we have them.

  2. Resolved

    Help Scout

    Our team found and resolved the issue, and AI Drafts are generating drafts again. Thanks for bearing with us today, folks!