Resolved incident
Mailbox counts, folders, reports, search results
Help Scout · Minor · Started
- Duration
- 36m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Inbox (specifically View) behavior is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!
Event timeline
How this incident unfolded, from the official status page.
Monitoring
Help Scout
Our Team identified a backend issue impacting Views and folder counts. A fix is now in place and Inbox will take some time to normalize. Conversations should start to move into the correct views as we work through the backlog. We will continue monitoring.
Resolved
Help Scout
Inbox (specifically View) behavior is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!