Resolved incident
Connections Issues
Help Scout · Major · Started
- Duration
- 8m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
Our team has identified and resolved the issue, and performance is now stable across the board; therefore, we're closing this out. We'll continue to monitor all services over the next few hours. Thank you for your patience while we resolved this!
Event timeline
How this incident unfolded, from the official status page.
Investigating
Help Scout
We're currently investigating reports of slow page loads and timeouts when accessing the web app. We’ll share an update as soon as we have more information.
Resolved
Help Scout
Our team has identified and resolved the issue, and performance is now stable across the board; therefore, we're closing this out. We'll continue to monitor all services over the next few hours. Thank you for your patience while we resolved this!