Beacon Issues

Resolved

Minor impact

Started

Lasted 1h 18m

View official incident ↗

Updates

  1. Resolved

    Live Chat behavior is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!

  2. Monitoring

    Live Chat behavior is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!

  3. Monitoring

    A fix is now in place, and Live Chat behavior is normalizing. Our Engineering Team is continuing to monitor the situation.

  4. Investigating

    We’re currently investigating reports of issues with slow behavior and loading in Live Chat. We will continue to update as we have more information.