Resolved incident

Connection Issues

Help Scout · Critical · Started

Duration
11m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

The team has confirmed that the access issues have been fully resolved, and this incident is now closed. Thank you again for your patience!

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Help Scout

    Our engineering team has identified intermittent access issues with the web app. We will update here once everything has been confirmed as resolved. Sorry for any inconvenience, and thank you for your patience.

  2. Resolved

    Help Scout

    The team has confirmed that the access issues have been fully resolved, and this incident is now closed. Thank you again for your patience!