Resolved incident

Increased response times and timeouts

Honeybadger · Major · Started

Duration
2h 20m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Honeybadger

    We are currently experiencing elevated response times and timeouts from our web application.

  2. Investigating

    Honeybadger

    We are continuing to investigate this issue.

  3. Identified

    Honeybadger

    We've identified an issue with aggregate database queries and are working on a fix.

  4. Monitoring

    Honeybadger

    We've resolved an issue with query contention, and web application service has been restored. Our API pipeline was unaffected by this incident. Some charts on the reports tab may be outdated until we update project counts. We'll continue to monitor the situation. Sorry for the inconvenience!

  5. Resolved

    Honeybadger

    This incident has been resolved.