Resolved incident

Delay in Logplex processing

Honeybadger · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

We discovered this morning that our Logplex pipeline, which handles Heroku platform errors, had an interruption in processing, which caused platform errors not to be recorded. This has been corrected, the backlog is being processed, and additional monitoring has been added to avoid this issue in the future.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Honeybadger

    We discovered this morning that our Logplex pipeline, which handles Heroku platform errors, had an interruption in processing, which caused platform errors not to be recorded. This has been corrected, the backlog is being processed, and additional monitoring has been added to avoid this issue in the future.