US1 cold query outage

Resolved

Minor impact

Started

Lasted 7h 34m

View official incident ↗

Updates

  1. Resolved

    The fix is in place and we've confirmed resolution. Queries and SLOs are processing normally.

  2. Monitoring

    From 11:36UTC to 12:43UTC, queries in US1 that read older data returned errors or timed out. Queries over recent data were un-affected, and no telemetry is being lost. The issue has been identified, and a fix is in place. We are currently monitoring the situation to confirm resolution.