Resolved incident

Degraded Ingest due to database connectivity issues

Honeycomb · Minor · Started

Duration
24m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident is now resolved. We are also noting that some other parts of honeycomb (the query UI) may have seen spurious failures as well during the impacted period (13:22—13:44 UTC).

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Honeycomb

    We are currently seeing elevated errors in connecting to some of our databases, which results in low amounts of Ingest traffic being rejected. We are looking into correcting the situation.

  2. Monitoring

    Honeycomb

    We have stabilized the cluster and are monitoring the state while investigating to understand what triggered the degradation. Overall, 0.04% traffic was rejected with an error due to this degradation during the 20 minute window we were impaired.

  3. Resolved

    Honeycomb

    This incident is now resolved. We are also noting that some other parts of honeycomb (the query UI) may have seen spurious failures as well during the impacted period (13:22—13:44 UTC).