Resolved incident
Querying Issues
Honeycomb · Minor · Started
- Duration
- 7h 13m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
We have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load, resulting in query instability. No data was lost during this incident. Service has been restored. A fix has been applied to help prevent recurrence.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Honeycomb
We are continuing to investigate intermittent slowness and query failures affecting our Production EU Region. We will provide an update as soon as we have more information.
Monitoring
Honeycomb
Querying in our Production EU Region is fully operational. We will continue to monitor for any abnormal behavior.
Resolved
Honeycomb
We have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load, resulting in query instability. No data was lost during this incident. Service has been restored. A fix has been applied to help prevent recurrence.