Querying Issues

Resolved

Minor impact

Started

Lasted 7h 13m

View official incident ↗

Updates

  1. Resolved

    We have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load, resulting in query instability. No data was lost during this incident. Service has been restored. A fix has been applied to help prevent recurrence.

  2. Monitoring

    Querying in our Production EU Region is fully operational. We will continue to monitor for any abnormal behavior.

  3. Investigating

    We are continuing to investigate intermittent slowness and query failures affecting our Production EU Region. We will provide an update as soon as we have more information.