Canvas not loading

Resolved

Minor impact

Started

Lasted 38m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We have deployed the fix and are seeing recovery of normal Canvas functionality.

  3. Identified

    Canvas is not loading for customers in the US and EU regions and we have identified what we believe to be the cause and are rolling out a fix.