Resolved incident

Triggers intermittently failing in EU region

Honeycomb · Minor · Started

Duration
29h 17m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The degradation in querying and triggers has been resolved and we're back to full functionality.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Honeycomb

    We are seeing triggers intermittently failing in the EU region. We are actively investigating the cause.

  2. Investigating

    Honeycomb

    We are continuing to see issues with triggers and are also noticing issues with querying. We are investigating for the cause of both.

  3. Monitoring

    Honeycomb

    We have identified the source of the issue, applied a temporary fix, and are working on a permanent fix. We continue to monitor the situation.

  4. Monitoring

    Honeycomb

    We are seeing a regression in performance with partial degradation of both triggers and querying. We are working to remediate.

  5. Monitoring

    Honeycomb

    The partial degradation has been resolved for all customers except for those specifically contacted. We are working on mitigation measures so that we can fully restore trigger functionality for everyone.

  6. Monitoring

    Honeycomb

    We are continuing to monitor for any further issues.

  7. Resolved

    Honeycomb

    The degradation in querying and triggers has been resolved and we're back to full functionality.