Resolved incident
Assignment issues in Inbox 2.0
Hootsuite · Minor · Started
- Duration
- 1h 3m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
This incident has been resolved. The Inbox 2.0 assignment functionality is now loading correctly for all users. We apologize for any inconvenience this may have caused.
Event timeline
How this incident unfolded, from the official status page.
Identified
Hootsuite
We are currently investigating an issue where users are unable to assign conversations in Inbox 2.0. Users may experience failures when attempting to assign or reassign conversations within the Inbox 2.0 interface. Workaround: the mobile app is unaffected and users should be able to reassign on mobile. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible. We apologize for this inconvenience.
Resolved
Hootsuite
This incident has been resolved. The Inbox 2.0 assignment functionality is now loading correctly for all users. We apologize for any inconvenience this may have caused.