Resolved incident

Meta Incident Affecting Facebook & Instagram Data Delivery

Hootsuite · Major · Started

Duration
31m
Severity
Major
Status
Resolved

Summary

Major · Resolved

We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Hootsuite

    Meta is currently experiencing difficulties that impact Facebook and Instagram messaging and data delivery in Hootsuite. As a result, you may have issues receiving messages in Inbox or seeing complete data in Analytics for these networks. Please subscribe to our status page to receive status updates.

  2. Resolved

    Hootsuite

    We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.