Resolved incident

Inbox access issues

Hootsuite · Major · Started

Duration
21m
Severity
Major
Status
Resolved

Summary

Major · Resolved

We are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise for any disruption this caused and thank you for your patience throughout this incident.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Hootsuite

    We are experiencing issues with Inbox. Our users may have trouble accessing Inbox and may see a permissions error when attempting to do so. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to receive status updates.

  2. Resolved

    Hootsuite

    We are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise for any disruption this caused and thank you for your patience throughout this incident.