Resolved incident

Delayed Dashboard Notifications

Hootsuite · Minor · Started

Duration
3h 41m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We are happy to report that in-app notifications are now functioning as expected. Thank you for your patience while our teams investigated and resolved the matter.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Hootsuite

    We are experiencing issues with in-app notifications. You may notice missing or delayed bell-icon alerts or scheduled message alerts. These notifications are not lost and will arrive once resolved. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

  2. Monitoring

    Hootsuite

    Our team has released a fix to address the delay affecting dashboard notifications. While error rates are decreasing and we continue to monitor the system, you may still experience notification delays for scheduled messages, inbox replies, or comments. Thank you for your patience.

  3. Resolved

    Hootsuite

    We are happy to report that in-app notifications are now functioning as expected. Thank you for your patience while our teams investigated and resolved the matter.