Resolved incident
Delayed messages in Inbox 2.0
Hootsuite · Minor · Started
- Duration
- 1h 41m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!
Event timeline
How this incident unfolded, from the official status page.
Identified
Hootsuite
Hey there. We are currently experiencing a delay with message ingestion in Inbox 2.0. As a result, new messages and comments may take longer than usual to appear in your dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.
Monitoring
Hootsuite
A fix has been deployed, and live message ingestion has resumed. We are currently working through the backlog of delayed messages to ensure all data is fully synchronized. Thank you for your continued patience.
Resolved
Hootsuite
We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!