Resolved incident

TikTok posts failing to publish

Hootsuite · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

We observed a temporary issue with the TikTok API on March 25th and 26th, which resulted in a spike of failed posts. Our internal monitoring confirms that TikTok publishing has returned to normal operation. If you had messages fail during this window, please reschedule them or publish them manually. If you continue to encounter the 'A temporary error occurred' message, please contact our support team.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Hootsuite

    We observed a temporary issue with the TikTok API on March 25th and 26th, which resulted in a spike of failed posts. Our internal monitoring confirms that TikTok publishing has returned to normal operation. If you had messages fail during this window, please reschedule them or publish them manually. If you continue to encounter the 'A temporary error occurred' message, please contact our support team.