Resolved incident
Bluesky authorization issues
Hootsuite · Major · Started
- Duration
- 1h
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
After reviewing our logs, we can confirm that success rates have returned to normal levels. The issue affecting Bluesky connections has been resolved, and users should now be able to add or reconnect Bluesky accounts via Hootsuite without encountering errors. Thank you for your patience and understanding throughout this incident.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Hootsuite
Hello, We are currently investigating an issue concerning Bluesky connections. Users may experience a generic "500" error when attempting to add or reconnect Bluesky accounts via Hootsuite. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible, and we'll continue to provide further updates as they become available. We apologize for this inconvenience. Your kind patience and understanding are highly appreciated.
Resolved
Hootsuite
After reviewing our logs, we can confirm that success rates have returned to normal levels. The issue affecting Bluesky connections has been resolved, and users should now be able to add or reconnect Bluesky accounts via Hootsuite without encountering errors. Thank you for your patience and understanding throughout this incident.