Resolved incident
Hootsuite Analytics loading difficulties
Hootsuite · Major · Started
- Duration
- 1h 31m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
We have resolved the loading issues impacting Hootsuite Analytics and the Planner Calendar. If you continue to have issues successfully loading Hootsuite Analytics or the Planner Calendar please reach out to our customer support team.
Event timeline
How this incident unfolded, from the official status page.
Identified
Hootsuite
Hey there. We are experiencing issues with Hootsuite Analytics. You may experience difficulty loading the Analytics section in Hootsuite. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to receive status updates.
Identified
Hootsuite
Our teams have identified that the loading issue affecting Hootsuite Analytics is also impacting the Hootsuite Planner Calendar. You may experience slow loading or an "unexpected error occurred" message when attempting to access Hootsuite Analytics or the Hootsuite Planner. Our team is working to fix this as quickly as possible. Thank you for your patience.
Monitoring
Hootsuite
A fix has been released to address the loading issues affecting Hootsuite Analytics and the Hootsuite Planner Calendar. We are seeing a reduction in errors and will continue monitoring the situation. If you continue to experience any issues, please reach out to our customer support team.
Resolved
Hootsuite
We have resolved the loading issues impacting Hootsuite Analytics and the Planner Calendar. If you continue to have issues successfully loading Hootsuite Analytics or the Planner Calendar please reach out to our customer support team.