Resolved incident

Incomplete data acquisition for Facebook Marketing Campaigns

Hootsuite · Minor · Started

Duration
116h 52m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We're pleased to inform you that the issue affecting Facebook Marketing Campaign data acquisition in Analytics has been successfully resolved. Meta has confirmed that a fix has been rolled out on their end, and our development team has verified that data is now being ingested as expected. Thank you for your patience and understanding throughout this incident.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Hootsuite

    Hi there! We are investigating missing data for Facebook Marketing Campaigns starting March 1st. We have escalated this to Meta and are working closely with them to identify a path to resolution as soon as possible. We sincerely apologize for the disruption to your workflow.

  2. Resolved

    Hootsuite

    We're pleased to inform you that the issue affecting Facebook Marketing Campaign data acquisition in Analytics has been successfully resolved. Meta has confirmed that a fix has been rolled out on their end, and our development team has verified that data is now being ingested as expected. Thank you for your patience and understanding throughout this incident.