Partial connectivity loss to Mumbai DC for some Indian clients

Resolved

None impact

Started

Lasted 1h 13m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    The issue appears to be resolved. We're continuing to monitor the situation.

  3. Investigating

    We are investigating reports that customers on several Indian ISPs are unable to reach VPS hosted in our India location. The issue is limited to certain network paths; other networks are not affected. Our team is working on a fix and traffic is being rerouted to restore access. We will share an update as soon as we have more information.

  4. Investigating

    We are currently investigating this issue.