Updates
Resolved
Incident has been resolved. All services are fully operational.
Investigating
Some customers are experiencing delayed email delivery to external recipients, with logs showing "mail transport unavailable", caused by a temporary spike in email sending load. No emails have been lost and affected emails are expected to be delivered as email logs catch up; we are monitoring and will share an update as soon as there is more information.
Investigating
Some customers are experiencing delays or failures when sending emails to external recipients, and their email logs may show a "mail transport unavailable" status. Our team is investigating, and we apologise for the disruption and will share an update as soon as we have more information.