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Event timeline

How this incident unfolded, from the official status page.

1. Identified

   9 months ago

   HubSpot

   We've identified the issue that caused marketing tools to be partially unavailable in North America, Europe since 05:25 AM (UTC +00:00). We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. Investigating

   9 months ago

   HubSpot

   We are investigating an issue impacting content tools, marketing tools. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. Resolved

   9 months ago

   HubSpot

   Between 05:25 AM (UTC +00:00) and 07:00 AM (UTC +00:00), some customers in North America, Europe experienced issues with content tools, marketing tools. This was caused by a load balancer impairment. As of 07:00 AM (UTC +00:00), our content tools, marketing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.