Setting Contacts to non-marketing on the next update date is delayed for some customers

Event timeline

How this incident unfolded, from the official status page.

1. Monitoring

   11 months ago

   HubSpot

   We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00). We're monitoring performance closely to ensure the tools recover properly.

2. Monitoring

   11 months ago

   HubSpot

   We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00). We're still monitoring performance closely to ensure the tools recover properly as we work through all affected regions.

3. Resolved

   11 months ago

   HubSpot

   Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 04:05 AM (UTC +01:00) on Dec 1, 2025. The issue is now fully resolved.