Some HubSpot tools may be unavailable for some users

Resolved

None impact

Started

Lasted 13m

View official incident ↗

Updates

  1. Resolved

    Between 10:37 AM EDT (UTC -04:00) and 10:53 AM EDT (UTC -04:00), many customers in all affected regions experienced issues with sales tools. This was caused by a server impairment. As of 10:53 AM EDT (UTC -04:00), our sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. Investigating

    From 10:27 to 10:53 ET, sequence enrollments were unavailable for some customers