Resolved incident

CRM record creation is unavailable for some customers

HubSpot · None · Started

Duration
1m
Severity
None
Status
Resolved

Summary

None · Resolved

CRM record creation is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM record creation should be working properly. No data was lost.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    HubSpot

    We've addressed the issue that caused CRM record creation to be unavailable since 1:11 PM EST (UTC -05:00) on Feb 19, 2026. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.

  2. Resolved

    HubSpot

    CRM record creation is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM record creation should be working properly. No data was lost.