Resolved incident
HubSpot is currently unavailable for all customers.
HubSpot · None · Started
- Duration
- 24m
- Severity
- None
- Status
- Resolved
Summary
None · Resolved
Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Event timeline
How this incident unfolded, from the official status page.
Investigating
HubSpot
HubSpot is currently unavailable for all users due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.
Monitoring
HubSpot
Cloudflare has addressed the issue that prevented HubSpot from loading beginning at 3:55 AM EST (UTC -05:00) on Dec 5, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.
Resolved
HubSpot
Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.