Resolved incident

Issue with receiving support requests

imgix · None · Started

Duration
3h 42m
Severity
None
Status
Resolved

Summary

None · Resolved

We have fixed the support@imgix.com email address and are processing our backlog of support requests. If you sent an email and have not received a reply until today, please reach back out to us through our contact form: https://dashboard.imgix.com/contact

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    imgix

    We have fixed the support@imgix.com email address and are processing our backlog of support requests. If you sent an email and have not received a reply until today, please reach back out to us through our contact form: https://dashboard.imgix.com/contact

  2. Identified

    imgix

    We have identified an issue with receiving support requests to support@imgix.com and are working on a fix. In the meantime, please use our contact form to reach support: https://dashboard.imgix.com/contact