Increased errors for new render requests

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   2 months ago

   imgix

   We've identified an increase in errors for new rendering requests due to an ongoing incident with an upstream provider.

2. Identified

   2 months ago

   imgix

   We have identified a correlation with an ongoing Google Cloud incident, which reports elevated packet loss and errors for multiple services. We will continue to monitor error rates and provide further updates as Google Cloud shares more information.

3. Monitoring

   2 months ago

   imgix

   Error rates have returned to normal levels. We are continuing to monitor the situation while awaiting an update from Google Cloud.

4. Resolved

   2 months ago

   imgix

   This incident has been resolved.