Increased errors for new render requests (Rendering & Legacy video APIs)

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   5 months ago

   imgix

   We are currently investigating increased 5xx errors for new image and legacy video render requests.

2. Identified

   5 months ago

   imgix

   We have identified a correlation with an ongoing Google Cloud incident, which reports degradation for VM services in multiple locations. We continue monitoring errors rates and updates from Google Cloud.

3. Identified

   5 months ago

   imgix

   We are seeing a large reduction in error rates. We will continue to monitor for updates.

4. Monitoring

   5 months ago

   imgix

   Error rates have subsided to normal levels. We will continue to monitor for updates.

5. Resolved

   5 months ago

   imgix

   This incident has been resolved.