Resolved incident
Dashboard is slow to load in some regions
incident.io · Minor · Started
- Duration
- 24h 53m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Following the mitigation that we deployed, our monitoring and testing has shown that we're back to full performance across the globe. We don't expect to see any further issues.
Event timeline
How this incident unfolded, from the official status page.
Investigating
incident.io
We've received reports of our dashboard taking a long time to load. We believe that this may be specific to US regions, and could be related to an issue with our infrastructure provider. We've escalated to the infrastructure provider and investigating options for resolution.
Identified
incident.io
There are still issues with the page load time of the dashboard, when accessing from some regions/internet providers. We're continuing to monitor the situation.
Monitoring
incident.io
A change to how the dashboard is served to browsers has been implemented, which should mitigate this issue for any affected users. We are continuing to monitor the incident.
Resolved
incident.io
Following the mitigation that we deployed, our monitoring and testing has shown that we're back to full performance across the globe. We don't expect to see any further issues.