Resolved incident

Insights are intermitently failing to load

incident.io · Minor · Started

Duration
3h 55m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have resolved the issue and don't expect any further issues with Insights.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    incident.io

    We are seeing intermittent (every 30m-3hr) bursts of errors when loading Insights dashboards. We're investigating the issue and expect to have a resolution soon. If you are affected then refreshing the dashboards a few minutes after seeing errors should be successful. Failing this, please contact your CSM and we'll be happy to help find a different workaround.

  2. Monitoring

    incident.io

    We believe the issue has been resolved and are continuing to monitor the situation. If you are still experiencing issues loading insights, please reach out to us and we'll get right on it.

  3. Resolved

    incident.io

    We have resolved the issue and don't expect any further issues with Insights.