Small number of Slack operations are slow/failing

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 3 years ago

   incident.io

   We're seeing a low level of Slack API requests either fail or take much longer to respond than usual (anywhere up-to 15s). This is causing some parts of the app to experience errors or slowness that can be worked around by retrying/refreshing the page. We'll continue to monitor this and provide any updates if we find new information.

2. Monitoring

   over 3 years ago

   incident.io

   Slack have opened an incident and are tracking progress in their status page: https://status.slack.com/2023-05/f1df0cac8d8d8d68 We're seeing errors continue but retrying should still resolve the majority of issues.

3. Monitoring

   over 3 years ago

   incident.io

   Quick update to say we're continuing to monitor this. We haven't seen the rate of errors increase or impact worsen, but continue to see a low level of errors. We'll update this incident if the situation changes.

4. Resolved

   over 3 years ago

   incident.io

   Slack have resolved the incident and we’re no longer seeing errors. We don’t expect any further disruption, thanks for your patience.