Resolved incident
Elevated Platform Errors
incident.io · Minor · Started
- Duration
- 2h 19m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
We were seeing infrequent bursts of errors due to running out of resources when talking with our database. This is now resolved, with the team having increased our capacity to handle these requests. We've also made changes to improve the performance of the feature that created this pressure, and don't expect the problem to reoccur.
Event timeline
How this incident unfolded, from the official status page.
Investigating
incident.io
We're experiencing an elevated level of errors and are currently looking into the issue. Some actions & pages may fail to load.
Monitoring
incident.io
We're not currently seeing any errors. The application is stable, and we're working on identifying the root cause.
Resolved
incident.io
We were seeing infrequent bursts of errors due to running out of resources when talking with our database. This is now resolved, with the team having increased our capacity to handle these requests. We've also made changes to improve the performance of the feature that created this pressure, and don't expect the problem to reoccur.