Resolved incident
The incident.io bot is being a little too chatty in incidents
incident.io · Minor · Started
- Duration
- 53m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
A recent optimisation to the code that supports nudges meant it was working much faster, and we were sending messages more frequently than before. We've tweaked things to make us a little less noisy!
Event timeline
How this incident unfolded, from the official status page.
Investigating
incident.io
We've notice our bot is being a little bit too chatty in incident channels. We're looking into this now.
Investigating
incident.io
We've deployed a change to make the 'update summary' nudge less chatty, which we think is the primary cause of the issue. We're still investigating in case there's anything else going on here. We'll update again in the next half an hour.
Monitoring
incident.io
We think the fix that we've applied should solve the problem, we'll continue to monitor in case there's anything that we've missed
Resolved
incident.io
A recent optimisation to the code that supports nudges meant it was working much faster, and we were sending messages more frequently than before. We've tweaked things to make us a little less noisy!