iOS users facing issues logging into Fin

Resolved

Started

Lasted 54m

View official incident ↗

Updates

  1. Resolved

    This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to team@intercom.io: mailto:team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

  2. Investigating

    iOS users are experiencing login failures when trying to login to Fin - currently investigating root cause

  3. Identified

    iOS users are experiencing login failures when trying to login to Fin

  4. Identified

    We have identified the root cause of the issue and are implementing a fix. We’ll update you here once we’ve confirmed our fix has been effective.