Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regions

Resolved

Started

Lasted 40m

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Updates

  1. Resolved

    For EU customers between 09:34 - 10:18UTC, and AU customers between 09:36 - 10:06UTC Mobile SDK endpoints and mobile push were impaired. This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to team@intercom.io: mailto:team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

  2. Identified

    We are investing a high rate of errors in the mobile SDK endpoints and mobile push functionality in the EU and Australian hosting regions.