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Service components

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AI & Automation

3 componentsOperational
  • AI & Automation - CopilotOperational
  • AI & Automation - WorkflowsOperational
  • AI & Automation - Content IngestionOperational

Developer Features

2 componentsOperational
  • Developer Features - WebhooksOperational
  • Developer Features - REST APIOperational

Developers

2 componentsOperational
  • Developers - REST APIOperational
  • Developers - WebhooksOperational

Fin

2 componentsOperational
  • Fin - Fin AI AgentOperational
  • Fin - Fin AI AgentOperational

Inbox & Knowledge

6 componentsOperational
  • Inbox & Knowledge - ConversationsOperational
  • Inbox & Knowledge - TicketsOperational
  • Inbox & Knowledge - EmailOperational
  • Inbox & Knowledge - Social ChannelsOperational
  • Inbox & Knowledge - ReportingOperational
  • Inbox & Knowledge - ArticlesOperational

Inbox and Messenger

6 componentsOperational
  • Inbox and Messenger - InboxOperational
  • Inbox and Messenger - InboxOperational
  • Inbox and Messenger - Web MessengerOperational
  • Inbox and Messenger - Web MessengerOperational
  • Inbox and Messenger - Mobile MessengerOperational
  • Inbox and Messenger - Mobile MessengerOperational

Other

1 componentOperational
  • Fin AI AgentOperational

Other Features

10 componentsOperational
  • Other Features - PhoneOperational
  • Other Features - CopilotOperational
  • Other Features - TicketsOperational
  • Other Features - OmnichannelOperational
  • Other Features - Help CenterOperational
  • Other Features - Apps and IntegrationsOperational
  • Other Features - ReportingOperational
  • Other Features - Knowledge HubOperational
  • Other Features - OutboundOperational
  • Other Features - OtherOperational

Outbound

2 componentsOperational
  • Outbound - EmailsOperational
  • Outbound - Messages & BannersOperational

Platform

4 componentsOperational
  • Platform - LoginOperational
  • Platform - ContactsOperational
  • Platform - IntegrationsOperational
  • Platform - Conversations Mobile AppOperational