Incident Report for Customer Service Support Tool

Resolved

Major impact

Started

Lasted 8h 40m

View official incident ↗

Updates

  1. Resolved

    The systems are stable and all services are functioning normally again.

  2. Identified

    We are still working on resolving the technical issue.

  3. Identified

    Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.