Security maintenance: Short interruptions possible on PHP-based services

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   3 days ago

   IONOS

   <b>What’s happening?</b> A critical security gap has been found in PHP, a technology used by many websites and web applications worldwide. The PHP developers and national security authorities have issued urgent warnings and recommend installing the security update immediately, as attacks are expected within hours. To protect you and your data, we’re installing the security update across our systems right now. We expect to be finished within the next 24 hours. <b>What does this mean for you?</b> While we update our systems, some websites and services may be slow or briefly unavailable. We’re taking this step to protect you. If you run a self-managed application, for example on a VPS or Bare Metal Server, please install the PHP security update as soon as possible to protect your systems. You can find more information here: https://www.php.net/ Thank you for your patience and understanding.

2. Identified

   3 days ago

   IONOS

   We will post an update as soon as new information becomes available.

3. Identified

   2 days ago

   IONOS

   We are continuing to work on restoring these features (services).

4. Identified

   2 days ago

   IONOS

   We are still working on resolving the technical issue. Thank you for your patience.

5. Identified

   2 days ago

   IONOS

   The Website Builder and IONOS Control Panel systems are stable and all services are functioning normally again.

6. Monitoring

   2 days ago

   IONOS

   The systems are stable and all services are functioning normally again. Further information regarding the security vulnerability can be found at <a href="https://www.ionos.com/newsroom/news/php-vulnerabilities-websites-hosted-with-ionos-are-protected/">https://www.ionos.com/newsroom/news/php-vulnerabilities-websites-hosted-with-ionos-are-protected/</a>