Jamf Security Cloud activations are being processed slowly in the European core data center.

Resolved

Minor impact

Started

Lasted 2h 56m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    The older activation messages are now processed. The system is fully operational again. We are monitoring it further.

  3. Identified

    The issue has been identified. The root cause has been fixed. There are still a number of unprocessed activation messages which are now being worked through. This may cause delays in the processing of new JSC activation requests.

  4. Investigating

    We are currently investigating this issue.